Case Checking

Effective Case Checking Made Simple

Financial Services companies face the difficult challenge of creating an effective new business sales monitoring process that meets company objectives and FSA regulations. AITrackRecord has been specifically designed to increase the percentage of cases checked by improving the efficiency of the case checking process and significantly reducing the risk of non-compliance with FSA regulations.

AITrackRecord automatically analyses new business cases to provide your case checking team with a weighted and prioritised workflow, which streamlines the case checking process and increases the percentage that can be reviewed.

AITrackRecord supports your company’s specific case checking process by enabling you to create custom workflows including the ability to set an automated case checking hierarchy, where cases can be set to be reviewed by a second person or manager based on pre-defined criteria.

All cases processed through AITrackRecord are directly linked to individual advisor records, enabling managers to analyse advisor sales pipeline and create a development plan directly linked to areas of concern identified during the case checking process.

AITrackRecord provides powerful reporting functionality that enables both case checking and advisor managers to monitor results from new business sales, with the ability to identify and drill down to areas of non-compliance, enabling proactive action to be taken.AITrackRecord’s Case Checking enables you to:

                    • Prioritise cases to be checked based on your business objectives and FSA regulation

                    • Increase the percentage of cases checked through streamlined and automated workflow

                    • Create an automated custom case checking approval process

                    • Link case checking information and results directly to individual advisor information

                    • Create development plans or assign training directly from checked cases

                    • Gain complete visibility of the case checking and advisor sales process with powerful reporting

                    • Maintain a full audit trail of checked cases and any subsequent actions taken