Training and Competence
Ensuring your company’s employees are trained effectively and have the competencies, skills and knowledge they need is essential to maintaining high employee satisfaction and productivity. AITrackRecord provides you and your managers with the information needed to proactively develop advisors’ skills and knowledge, assign training and assess competencies.
AITrackRecord enables managers to assign training courses to their advisors and proactively manage their progress. Training can be part of development plan or assigned as an isolated event and enables managers and advisors to log CPD, record assessments with results and record on site reviews. AITrackRecord supports managers by proactively identifying advisors that need additional support and enables them to create development plans directly from the areas of concern.
AITrackRecord’s TestMaster solution supports training and competency management by providing you with a powerful assessment suite to validate the skills, knowledge and competencies of your advisors. TestMaster enables you to:
- Create assessments and tests with multiple choice, true/false, multi-select or case study options
- Automatically validate completed tests and log against advisor records
- Automatically provide advisors with feedback and development plans
- Automatically assign re-assessments
- Analyse advisor and companywide assessment results
- Maintain a full audit trail of all assessments
AITrackRecord enables you to effectively manage your company’s training and competency requirements by:
- Proactively identifying advisors who require additional training or other support
- Enabling managers and advisors to log CPD
- Using TestMaster to create effective testing and assessments
- Providing a full audit trail of all CPD, training, on-site reviews and assessments
